Intelligence Layer · Live
Total Monitored
8
4 employees · 4 customers
High-Risk Entities
3
Score ≥ 70 · requires immediate action
Avg Risk Score
53
Within acceptable range
Value at Risk
$412K
Estimated retention exposure
5 entities require action
Sarah Chen
Engineering · employee
Declined two 1:1s, reduced commit frequency by 60% over 3 weeks
→ Schedule immediate check-in with manager; review workload di…
Acme Corp
Enterprise · customer
Login frequency dropped 45%, 3 unresolved support tickets open >14 days
→ Trigger executive sponsor outreach; schedule QBR within 10 d…
Vantara Financial
Enterprise · customer
Key champion left the company; no secondary contact established
→ Map new internal stakeholders immediately; re-run onboarding…
Marcus Williams
Sales · employee
Below quota for 2 consecutive months, peer survey sentiment neutral
→ Enroll in sales coaching program; reassign territory mix…
Brightline SaaS
Mid-Market · customer
Feature adoption at 34% of contracted modules; renewal in 45 days
→ Offer guided onboarding for unused features; consider discou…
Trigger response playbooks
Actions are logged and auditable
Trend
+10 pts
vs. 8 weeks ago
Heatmap
Engineering
At risk87
1 entity
employee
Enterprise
At risk75
2 entities
customer
Sales
Monitoring61
1 entity
employee
Mid-Market
Monitoring52
1 entity
customer
Customer Success
Healthy38
1 entity
employee
Startup
Healthy22
1 entity
customer
Product
Healthy15
1 entity
employee
Full Index
| Signal | Last Feedback | Recommended Action | |||||
|---|---|---|---|---|---|---|---|
Sarah Chen | employee | Engineering | 87 | Declined two 1:1s, reduced commit frequency by 60% over 3 weeks | 2026-04-10 | Schedule immediate check-in with manager; review workload distribution | At Risk |
Acme Corp | customer | Enterprise | 79 | Login frequency dropped 45%, 3 unresolved support tickets open >14 days | 2026-04-18 | Trigger executive sponsor outreach; schedule QBR within 10 days | At Risk |
Vantara Financial | customer | Enterprise | 71 | Key champion left the company; no secondary contact established | 2026-04-22 | Map new internal stakeholders immediately; re-run onboarding with new team | At Risk |
Marcus Williams | employee | Sales | 61 | Below quota for 2 consecutive months, peer survey sentiment neutral | 2026-04-25 | Enroll in sales coaching program; reassign territory mix | At Risk |
Brightline SaaS | customer | Mid-Market | 52 | Feature adoption at 34% of contracted modules; renewal in 45 days | 2026-04-30 | Offer guided onboarding for unused features; consider discount at renewal | At Risk |
Priya Nair | employee | Customer Success | 38 | Recently promoted, high engagement, positive peer feedback | 2026-05-01 | Nominate for mentorship program; monitor workload to prevent burnout | Stable |
Nexora Labs | customer | Startup | 22 | Daily active usage up 28% MoM, submitted 2 feature requests this week | 2026-05-02 | Flag as expansion candidate; initiate upsell conversation at next check-in | Healthy |
Jordan Kim | employee | Product | 15 | Led three cross-functional launches, high satisfaction score from stakeholders | 2026-05-03 | Consider for staff promotion track in next cycle | Healthy |